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Step 1 - Check phone and passport

Guide - when you help another person (who has a passport and a newer phone)

Step 0 - See how you may help
Step 1 - Check phone and passport
Step 2 - Download and open the MitID app
Step 3 - Scan passport code, read chip and scan face
Step 4 - Create user ID
Step 5 - Activate or order MitID

Your phone must be able to scan a chip. Make sure that your phone is updated.

Read more about the technical requirements to your phone on MitID.dk/technical-requirements

This guide is for Danish, Greenlandic or Faroese passports. Therefore, the person you are helping must have this. Check that the expiry date of the passport has not been exceeded.

The passport must have this symbol on the front. This means that there is a hidden chip in the passport and that the chip can be read by the MitID app - thus confirming the identity of the person you are helping to get MitID. 

The symbol depicts a square with a ring in the center.

Go to step 2 - Download and open the MitID app