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Help others get MitID with a foreign passport/ID card

Do you know someone, or for example have a relative, who cannot scan their passport/ID card themselves with their phone? Then you can use your phone.

Guide to help someone you know get MitID with foreign passport/ID card

  1. Open (or download) the MitID app on the phone you want to scan the passport with. Read more about the technical requirements to the phone, you will use to scan the passport with, on MitID.dk/technical-requirements 
  2. Press the menu at the top of the screen in the MitID app.
  3. Press Activate and then Help someone else activate.
  4. Press Get started.
  5. Choose 'Passport or ID card' and press Next.
  6. The person you are helping must accept the Terms and Conditions by pressing Next, read the Privacy Notice and then press Next.
  7. Proceed to step 2 by pressing Next.
  8. Choose where the person's passport is from and press Next.
  9. Now choose whether the person, you are helping, has a Danish CPR number or whether you must enter a P-code (if you do not have a Danish CPR number). See here how to get a P-code
  10. Enter either CPR number or P-code. Press Next.
  11. Go through the steps to confirm the identity of the person you are helping. You do this with the P-code or CPR-number – and by scanning the code in the passport/ID card, reading the hidden chip and scanning the person's face. 
  12. Look away while the person you are helping creates and enters a user ID. You must not know the person's user ID. The user ID must be easy for the person to remember, because it is used every time MitID is used.  
  13. Now choose how the person will use MitID from now on. The person can choose:
    • App on another phone/tablet: If the person you're assisting wants the MitID app on their own phone/tablet. Please check the phone requirements
    • Code Display, Audio Code Reader, or Chip: If the person you're assisting wants to order/activate a MitID code display, MitID audio code reader, or MitID chip.

If the person you're assisting wants the MitID app on their own phone/tablet, first you have to download the MitID app from the Apple App Store or Google Play on the phone/tablet, where you want to install the MitID app.

Next, make sure that Bluetooth is enabled on both devices. You can enable Bluetooth in the settings of your phone or tablet.

  1. Take the phone you used to scan your passport.
  2. Choose App on another phone/tablet on the screen 'How do you want to approve with MitID?'. Press Next.
  3. Press Show QR code on the screen 'Activate new app with QR code'.
  4. Accept that the MitID app uses Bluetooth - and for older versions of Android phones, also accept access to location.
  5. A QR code will now be displayed, which you need to scan with the phone/tablet, where you want to install the MitID app. The QR code is valid for three minutes.
  6. Open the MitID app on the other phone/tablet, where you want the MitID app installed.
  7. Press Get started on the screen 'Activate your MitID'.
  8. Choose Copy from another MitID app. Press Next.
  9. Mark the field The QR code is displayed on the old app and press Scan QR code.
  10. Accept that the MitID app uses Bluetooth - and for older versions of Android phones, also accept access to location.
  11. Now scan the QR code by holding the phone/tablet up in front of the QR code on the other device. Make sure to face the screen of the phone/tablet towards yourself, so the MitID app can use your camera to scan the QR code.
  12. Look away while the person you are helping creates and enters his or hers user ID. You are not allowed to know the person's user ID. Press Next.
  13. Enter the temporary PIN code, you receive via SMS.
  14. Press Next on the screen 'Choose your personal PIN code'.
  15. Look away while the person you are helping creates his or hers personal PIN code. Press Next.
  16. Look away while the person you are helping repeats his or hers personal PIN code. Press Next.
  17. The person you are helping can now choose whether to use biometric (fingerprint/Touch ID/Face ID). 
  18. The person you are helping can now choose whether to accept important notifications about MitID. 
  19. This app is now activated and ready to use. Press OK.

The MitID app on the phone you used to scan the passport is still active. If you no longer want to use it, you can delete it.

If the person you are helping wants, for example, a MitID code display, choose this option.

  1. Choose Code display, audio code reader, or chip on the screen 'How do you want to approve with MitID?'. Press Next.
  2. Scroll down and press, for example, Choose code display on the screen 'What do you want to activate/order?'.
  3. You will now see the screen 'Do you have a code display?' 

    Press No, order a code display, if the person, you are helping, do not have a code display and you want to order one. Follow the steps on the screen to order a code display, which the person, you are helping, will subsequently receive by mail along with instructions on how to activate it.

    Press Yes, activate, if the person, you are helping, has a code display.

  4. On the screen 'MitID activation' press Next.
  5. On the screen 'Create your new password' the person, you are helping, enters the new password and repeat the password. Press Next.
  6. On the screen 'Enter serial number' enter the serial number from the code display. Press Next.
  7. On the screen 'Enter the code from your code display' enter the one-time code you get by pressing the button on the code display. Press Next.
  8. The activation is complete. Press Finish.