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Step 5 - Activate or order MitID

Guide for you helping someone else (who has a passport and an older phone)

Step 0 - See how you may help
Step 1 - Check phone and passport
Step 2 - Open your MitID app and open the app menu
Step 3 - Scan passport code, read chip and scan face
Step 4 - Create user ID
Step 5 - Activate or order MitID

Now you need to choose how the person you are helping wants to approve with MitID. The person can choose:

  • App on another phone/tablet: If the person you're assisting wants the MitID app on their own phone/tablet, choose this option. Please check the phone requirements

  • Code display, Audio Code Reader, or Chip: If the person you're assisting wants to order/activate a MitID code viewer, MitID code reader, or MitID chip.

Remember that you are not allowed to see the other person's user ID or codes.

If the person you're assisting wants the MitID app on their own phone/tablet, first you have to download the MitID app from the Apple App Store or Google Play on the phone/tablet where you want to install the MitID app.

Next, make sure that Bluetooth is enabled on both devices. You can enable Bluetooth in the settings of your phone or tablet.

  1. Take the phone you used to scan your passport.
  2. Choose App on another phone/tablet on the screen 'How do you want to approve with MitID?'. Press Next.
  3. Press Show QR code on the screen 'Activate new app with QR code'.
  4. Accept that the MitID app uses Bluetooth - and for older versions of Android phones, also accept access to location.
  5. A QR code will now be displayed, which you need to scan with the phone/tablet where you want to install the MitID app. The QR code is valid for three minutes.
  6. Open the MitID app on the other phone/tablet where you want the MitID app installed.
  7. Press Get started on the screen 'Activate your MitID'.
  8. Choose Copy from another MitID app. Press Next.
  9. Mark the field The QR code is displayed on the old app and press Scan QR code.
  10. Accept that the MitID app uses Bluetooth - and for older versions of Android phones, also accept access to location.
  11. Now scan the QR code by holding the phone/tablet up in front of the QR code on the other device. Make sure to face the screen of the phone/tablet towards yourself so the MitID app can use the camera to scan the QR code.
  12. Enter your user ID to confirm your identity. Then press Next.
  13. Enter a temporary PIN code you receive via SMS.
  14. Press Next on the screen 'Choose your personal PIN code'.
  15. Create your personal PIN code. Press Next.
  16. Repeat your personal PIN code. Press Next.
  17. Choose whether you want to approve with biometric (fingerprint/Touch ID/Face ID).
  18. Choose whether you want to accept notifications from the MitID app.
  19. This app is now activated and ready to use. Press OK.

The MitID app on the phone you used to scan the passport is still active. If you no longer want to use it, you can delete it.

If the person you are helping wants, for example, a MitID code display, choose this option.

  1. Choose Code display, audio code reader, or chip on the screen 'How do you want to approve with MitID?'. Press Next.
  2. Scroll down and press, for example, Choose code display on the screen 'What do you want to activate/order?'.
  3. You will now see the screen 'Do you have a code display?' 

    Press No, order a code display, if the person, you are helping, do not have a code display and you want to order one. Follow the steps on the screen to order a code display, which the person, you are helping, will subsequently receive by mail along with instructions on how to activate it.

    Press Yes, activate, if the person, you are helping, has a code display.

  4. On the screen 'MitID activation' press Next.
  5. On the screen 'Create your new password' the person, you are helping, enters the new password and repeat the password. Press Next.
  6. On the screen 'Enter serial number' enter the serial number from the code display. Press Next.
  7. On the screen 'Enter the code from your code display' enter the one-time code you get by pressing the button on the code display. Press Next.
  8. The activation is complete. Press Finish.

Note! Have a spare MitID

It is important to have a spare MitID to use as a backup. This way you can still use MitID if you lose your phone or tablet with the app on it – or you just forget to activate the app on a new phone before deleting the old one.

You can get a spare MitID by activating the app on another device or by ordering and activating a MitID code display.

Have a spare MitID